Yes, our dedicated Venue Consultants will be with you every step of the way to help you get set-up and start making the most of your new VenuePro profile. The support doesn’t stop there either! We’ll be on hand to give you market insights and support throughout your partnership with us.
What enquiry information do I receive?
You’ll receive detailed information when a couple enquires. We’ll let you know their names, contact details, estimated guest number, preferred wedding date, their preferred venue style and other venues they’ve enquired with.
How do I know when I've received an enquiry?
Enquiries will go to you directly via email in real time. You will not have to login to your Bridebook profile to see your enquiries from couples, but it is recommended.
How many photos can I add to my Bridebook profile?
We recommend adding at least 10 of your best photos but you can add as many as 100 photos.
Can I collect reviews on Bridebook?
Yes, all you have to do is send this link to any couple who has had a wedding at your venue. https://bridebook.com/reviews
Yes, you can add your best videos to your profile. You can also add 360 virtual tours. Our Venue Consultants can help set these up.
Can I edit information myself on Bridebook?
Yes, you can edit all your details on Search Boost by Bridebook. Our Venue Consultants will show you how in your onboarding call.
How long is a contract? Can I downgrade at any time?
You can choose the right length of contract for your venue, but please note that all of our contracts are based on a rolling basis, renewing according to your chosen billing increment. We hope you’ll be an extremely happy partner, if you need information about downgrading or wish to discuss your options, please speak to a Venue Consultant using the form below or see our Terms & Conditions for more details.
